Privacy Policy, Cookie Policy & Terms of Use

Last updated: August 5, 2026

1. Introduction

Welcome to the website of ALTUM INGENIUM (“we”, “us”, “our”).

These Privacy Policy, Cookie Policy and Terms of Use (“Terms”) govern your access to and use of this website, as well as any transactions relating to our engineering, technical, repair and consulting services.

By accessing or using this website, you acknowledge that you have read, understood and agree to be bound by these Terms. If you do not agree, please discontinue use of the website.

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), Greek Law 4624/2019, and other applicable legislation.


2. Data Controller

The Data Controller responsible for processing your personal data is:

Company Name: [COMPANY NAME]
Legal Form: [I.K.E. / Other]
VAT Number: [VAT NUMBER]
Registered Address: [ADDRESS]
Email: [EMAIL]
Phone: [PHONE]


3. Personal Data We Collect

Depending on how you use our website, we may collect:

  • Name and surname
  • Company name
  • Email address
  • Telephone number
  • Information submitted through contact forms or email
  • IP address
  • Browser type and device information
  • Website usage information collected through cookies

We only collect personal data that is necessary for communication, providing our services, improving website functionality, maintaining security, and complying with legal obligations.


4. Purpose and Legal Basis of Processing

We process your personal data for the following purposes:

  • Responding to enquiries and requests
  • Providing information regarding our services
  • Preparing quotations and offers
  • Communicating with customers and business partners
  • Performing contractual obligations
  • Improving website functionality and security
  • Meeting legal, tax and regulatory obligations

The legal basis for processing includes:

  • Your consent
  • Taking steps prior to entering into a contract
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests

We do not sell, rent or trade personal data.


5. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes described in this Policy or as required by applicable law.

When no longer required, data is securely deleted or anonymised.


6. Your GDPR Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Restrict processing
  • Object to processing
  • Receive your data in a portable format where applicable
  • Withdraw your consent at any time

To exercise any of these rights, please contact:

Email: [EMAIL]

You also have the right to lodge a complaint with the competent supervisory authority, including the Hellenic Data Protection Authority (HDPA).


7. Cookies Policy

Our website uses cookies to ensure proper functionality, improve user experience and, where applicable, analyse website traffic.

Cookies are small text files stored on your device when you visit a website.

We may use:

Necessary Cookies

Required for the operation, functionality and security of the website. These cookies cannot be disabled.

Analytics Cookies

Used to understand how visitors use our website and improve performance. These cookies are used only where your consent is required.

Marketing Cookies

If implemented, these cookies may be used to provide relevant content or advertising and will only be activated where legally required following your consent.

You may change or withdraw your cookie preferences at any time through the cookie banner or your browser settings.


8. Third-Party Services

We may use trusted third-party providers, including:

  • Website hosting providers
  • Website security services
  • Analytics services
  • Communication platforms

Such providers process only the information necessary to perform their services and are contractually required to comply with applicable data protection laws.

Our website may also contain links to third-party websites. We do not control or accept responsibility for their content, security or privacy practices.


9. Website Terms of Use

Acceptance

By accessing this website, you agree to comply with these Terms and all applicable laws.

Responsible Use

You agree to use this website only for lawful purposes.

You must not:

  • interfere with the operation or security of the website;
  • introduce viruses or malicious software;
  • attempt unauthorised access to any part of the website;
  • use automated systems to collect data without our permission;
  • use the website for unlawful or fraudulent purposes.

10. Intellectual Property

Unless otherwise stated, all website content, including but not limited to text, graphics, logos, images, designs, software and technical information, is owned by [COMPANY NAME] or used under licence.

All intellectual property rights are reserved.

Except where permitted by applicable law, you may not:

  • reproduce;
  • distribute;
  • modify;
  • reverse engineer;
  • commercialise;
  • republish;
  • copy; or
  • otherwise exploit any website content

without our prior written permission.


11. User Submissions

Unless otherwise agreed in writing, any ideas, suggestions or other materials voluntarily submitted to us may be used by us without restriction.

By submitting such material, you grant us a worldwide, non-exclusive, royalty-free licence to use, reproduce, adapt and publish it where appropriate.


12. Availability of the Website

We reserve the right to modify, suspend or discontinue the website or any part of it at any time without prior notice.

We do not guarantee uninterrupted or error-free availability.


13. Disclaimer and Limitation of Liability

This website is provided on an “as is” and “as available” basis.

While we make reasonable efforts to ensure the accuracy of the information provided, we do not guarantee that all content is complete, current or free from errors.

Nothing on this website constitutes legal, financial, engineering or professional advice.

To the maximum extent permitted by law, [COMPANY NAME] shall not be liable for any direct, indirect, incidental or consequential damages arising from the use of, or inability to use, this website.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.


14. Suspension or Termination

We reserve the right to suspend or terminate access to the website where these Terms are violated or where necessary to protect the security and integrity of the website.


15. Indemnification

You agree to indemnify and hold harmless [COMPANY NAME] from any claims, damages, losses or expenses arising from your breach of these Terms or violation of applicable law.


16. Changes to these Terms

We may update these Privacy Policy, Cookie Policy and Terms of Use at any time.

The latest version will always be published on this page.

Continued use of the website after publication of any updates constitutes acceptance of the revised Terms.


17. Governing Law and Jurisdiction

These Terms shall be governed by the laws of Greece.

Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Greece.

If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


18. Contact

For any questions regarding these Terms, your personal data or our Cookie Policy, please contact:

[COMPANY NAME]
Address: [ADDRESS]
Email: [EMAIL]
Phone: [PHONE]